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Pricing and Support Questions
- What is the difference between per seat and concurrent licensing?
- How is the application licensed when published from a Microsoft Terminal Server (with or without Citrix MetaFrame)?
- Can I use BlueZone on my home PC or laptop, and is there a charge?
- Does the license price include support and maintenance?
- Does the maintenance and support plan include upgrades?
- Does the price include SSL security?
What is the difference between per seat and concurrent licensing?
BlueZone offers both kinds of licensing. Per seat is typically suitable for a smaller shop where the exact number of users is known and a seat is purchased for each user. Concurrent licensing is much more advantageous as it allows you to purchase a pool of licenses from where all your users draw. The pool of licenses are maintained by the License Manager, which is provided free of cost.
Using the License Manager, when a user launches BlueZone, BlueZone “checks out” a license from the License Manager. That user retains the license during their active, connected session. Once the session is terminated, the license is returned back to the License Manager to be used by another user when necessary. This provides much more flexibility in an organization where the number of host users can vary, or there are users who do not access the host on a daily basis.
Regardless of which license type is preferred, it is considered a perpetual license, and your organization “owns” the software
How is the application licensed when published from a Microsoft Terminal Server (with or without Citrix MetaFrame)?
Publishing BlueZone from a Microsoft Terminal Server, with or without Citrix MetaFrame, is ideal for many organizations. You simply install BlueZone Desktop on the terminal server and any user with access to the server can use the application without having to install and run BlueZone on their local workstation. And each user can maintain their own set of configuration settings.
A concurrent software license purchase is required for this scenario. The License Manager is used to manage the pool of concurrent licenses.
Can I use BlueZone on my home PC or laptop, and is there a charge?
This is another advantage that concurrent licensing can provide. Regardless of where you use the BlueZone software, or how many machines it’s installed on, you can use the BlueZone software as long as there is a concurrent license available to use from the License Manager.
Does the license price include support and maintenance?
Yes, both per seat and concurrent licensing models include technical support and software maintenance for the first year. A subsequent maintenance payment would be required to retain support after the initial year.
Does the maintenance and support plan include upgrades?
Yes, software maintenance includes upgrades of the BlueZone software as well as any new software that would be required due to your operating system upgrade.
Does the price include SSL security?
Yes, support for SSL is built into the software. There are no additional fees required to support a secure connection using SSL.
