Post-sales Support

Post-sales Support

Thank you for your investment in BlueZone Software. We have created a customer portal to assist you with your technical support needs. This online portal includes an extensive knowledgebase, and is available to you 24/7.

You must be a registered, licensed customer of BlueZone Software with a valid user name and password in order to use this portal. To access the full benefits associated with our technical support web site, please login to the Rocket Customer Portal located on the main Rocket Software web site.

Rocket Customer Portal FAQ

What if I forgot my user ID and password?
Select the "Forgot your password?" hyperlink located on the Rocket Customer Portal home page.

What if I don't have a user ID and password?
Select the "Need an account?" hyperlink located on the Rocket Customer Portal home page to register. Our support staff generally process registration requests in less than one business day.

I have questions about the maintenance status of my software licenses.
Please contact us and your BlueZone Software Account Executive will be happy to answer your licensing questions.

Rocket Software (www.rocketsoftware.com) is a global software development firm that builds and services Enterprise Infrastructure products for the world's leading OEMs, networks and software companies and enterprises. The company's products complement and extend strategic infrastructure in the areas of: application modernization, business intelligence, compliance and security, consumer productivity, database servers, database tools, file transfer, mainframe productivity, network management, publishing and search, SOA and integration, storage management, terminal emulation, and text mining.

BlueZone, a Rocket Software brand, provides state-of-the-art, secure, cost effective solutions for the enterprise. The BlueZone product line extends from basic terminal emulation to legacy web enablement and web services integration. BlueZone is committed to advancing this technology to meet the changing and growing needs of its customers. BlueZone is the expert in emulator replacement and makes the transition of emulator settings, macros, scripts, and integrated applications as easy as possible.